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Refunds & Returns

Please Read Our Terms Of Sale Prior To Buying.

This is important and ensures you are happy with our terms. We want your shopping experience to be a happy one and wish to avoid any complications later on.

30 Day No Quibble Money Back Guarantee:-

If you change your mind, you have the right to cancel your contract up to 30 working days after the goods are delivered, starting the day after the goods are delivered. Please return the goods to:

Goldstar Leisure Limited
H1 Westfield Business Park
Long Road


Full refunds will be given within 30 days. The costs for returning the goods are paid by the consumer. We suggest you use Recorded Delivery or other traceable means as proof of posting is not proof of delivery. We will not accept any responsibility for items lost or damaged during return transit.


Lost Items:-

Whilst every effort is made to ensure your item arrive in a timely and un-damaged manner by using reputable carriers, things can go wrong and due to a number of unscrupulous buyers any claim for loss or damage in transit will be subject to our claims procedure and thoroughly investigated by ourselves, Royal Mail & Parcel Force.


Faulty Items:-

In the event of a faulty item please contact us by Email:- We may ask to see a photo before any decision is made.